Driving to meeting at 6:30 AM and get forwarded phone message from Wife. Your 12:40 Flight has been cancelled. No phone number to call. No rebooking info. Just you're screwed.
Got on the cell phone - another 15 minutes of listening to USAir commercials over and over and over. But I got a guy who was really helpful. He got me on a flight out of LAX at exactly the same time as my Burbank flight was. Not only that but he was singing to himself while he did the work. Too cool.
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