Dear Mrs. de-I has been through an ordeal with the kitchen counter top people, who could not get their act together and get things right. They had to go back (meaning take the counter tops off and bring them back to the shop) four times before they were finally right. What should have taken a day and a half, took more than week.
But they are finally in and now the tile people are in the process of putting in the back splash. Still no plumbing to the sink yet.